AI in Finance: From Use Cases to Agentic AI roundtable report

AI is moving fast from experimentation to real deployment across financial services, and BritCham's latest Knowledge Bank report captures where that shift is actually landing. Convened in Singapore with Standard Chartered and CFTE, this roundtable brought together senior financial services leaders under the Chatham House Rule to discuss where AI is already creating value today, from productivity and risk management to compliance and customer experience, and where it still proves difficult to get right.

The conversation also looked ahead to agentic AI: systems that can plan, act, coordinate tasks and know when to bring a human back into the loop, and what that means for governance, accountability and the future shape of financial work. Drawing on both Singapore-based insight and UK perspectives, the report offers a grounded, practical read for anyone thinking seriously about AI's next phase in finance.