Principal Areas of Responsibility & Focus
• Achieve Company objectives through driving sales revenue and policy retention
• Managing the P&L for EB Team, both top and bottom line monthly and annual targets
• Manage and allocate monthly new business leads for the team
• Mentor and support EB team members
• Conduct employee performance reviews
• Hiring, interviews and onboarding for EB team members as and when necessary
• Handle complex renewal cases, complaints, LOA’s and escalations where necessary
• Lead bi-monthly team meetings
• Participate in bi-monthly meeting as part of management team
• Maintain client records on the Salesforce database
• Review all lapsed policies
• Maintain strong relationship with the Insurance relationship managers
• Review and manage new products in the market
• Maintain knowledge of market and competitors’ activities and plans
• Work with Marketing, PC, P&C and Life team to promote the brand and develop new business opportunities.
• Engage with lead generation efforts to ensure adequate pipeline, in consult with Marketing
• Employee Engagement initiatives with Culture Committee, Marketing & Management
About You
You are an experienced, outgoing Manager of people with positive energy and are driven by taking ownership in what you do and motivating others to succeed. You have excellent communication skills and are good at planning ahead as well as being hands-on and operational. You thrive in a professional environment with a strong corporate culture. You have the ability to prioritize work, remain calm under pressure and are confident with decision-making. You are a goal oriented individual who is focused on monthly targets
You should have experience in the following areas:
Sales

People Management

Knowledge of the insurance industry