Meet Elsa Leung of Shell: Finalist for Individual Contribution in our Annual Business Awards

What's made them Finalists

In her role as Transformation Manager for Shell Singapore's Lubricants Supply Chain team, Elsa's leadership in driving Shell's Change and Engage programme coupled with her out of the box thinking, determination to find solutions to problems and active community engagement have brought tremendous positive impact to both corporate and employee relations throughout Shell Asia Pacific. 

Driving successful transformations within Asia Pacific 

As Transformation Manager for Lubricants Supply Chain team, Elsa goes the extra mile in leading the Change and Engage program for a team of over 500 employees in the Asia Pacific (APAC) region since 2022. Using an approach of 4Es - #Equip, #Empower, #Engage and #Energize, Elsa's dedication to ensuring "delivery through others" is demonstrated through her achievements in team transformation as well as in people and culture:

1) #ENGAGE - She led robust and effective APAC LSC Change and Engage programmes via newsletters, webcasts, Yammer communities, Extended-LT and LT engagements. In Jan 2023, she delivered the first ever F2F Extended-LT Conference for 150+ participants across the region, receiving tremendous positive feedback and achieving outcome of a more aligned and cohesive and energised team since then.

2) #Empower – Transforming leadership via consistent and active engagements. She was effective in designing and hosting the leadership engagement agendas that drove our leadership team to further deliver organisational results down the line.

3) #EQUIP - In 2023, she designed and led people a development agenda to create a Commercial Excellence oriented and performance driven team through the delivery of a newly strategized Commercial Excellence program comprising Value Delivery Workshops, Value Leakage sessions, Coaching for team leads and various Commercial in-depth learning sessions for various targeted teams. This ensured that their teams are well- equipped with tools, processes and skills to deliver business performance.

4) #ENERGIZE – Her management of a diverse and inclusive Rewards & Recognition program ensured that the team felt well appreciated and valued.

As a project manager for various business transformational projects, Elsa has also demonstrated exceptional dedication through her contributions to the business. She has received Special Recognition Awards for being relentless and going the extra mile to find opportunities and value in supply chain and inventory management. Refusing to stick to the norm or take "no" for an answer, she often finds innovative solutions to problems, resulting in consistent success in business performance improvements.

Active community engagement 

Besides her general business work scope, Elsa believes in corporate and personal social responsibility. Out of her own initiative, she takes time out to volunteer and leads a regular volunteer program with the Shell Lubricants team in Singapore. She works with Charity Enterprise (Lakeside Family Services) on a regular basis to provide support to disadvantaged children from their student care services, by arranging programs for the Shell team to coach and engage the children. Over the last 1.5 yrs, she has led 6 events where children are engaged via workshops and learning journeys.

  •  Change and Engage program: since 2022, the programme proved to be very successful and this was demonstrated in the latest annual Employee People Survey which scored their team in Top Quartile in nearly all 12 dimensions and with even further improvements compared to previous year - 84% Employee Engagement, 82% Team Leadership, improvement in Engagement (+3%), Team Leadership (+2%), Org Leadership (+1%) and People Development (+1%).) Feedback from the team was also positive and business results have since improved due to a more engaged and effective team culture. 
  •  Project Management: Elsa has received Special Recognition Awards for delivering exceptional business results within a short time span, for example, inventory reduction of 10%, saving working capital of 20M$ within 6 months.

Actively participating and driving Corporate Social Responsibility (CSR) Initiatives within the organisaion

Besides her general business work scope, Elsa believes in corporate and personal social responsibility. Out of her own initiative, she takes time out to volunteer and leads a regular volunteer program with the Shell Lubricants team in Singapore. She works with Charity Enterprise (Lakeside Family Services) on a regular basis to provide support to disadvantaged children from their student care services, by arranging programs for the Shell team to coach and engage the children. Over the last 1.5 yrs, she has led 6 events where children are engaged via workshops and learning journeys.

Volunteer work: Shell SG has awarded her with the "Powering Progress Award" for her contributions in leading the team towards volunteering and giving back. Over the last one year, Elsa has influenced the team such that interest in volunteering has grew from typically 10 volunteers to currently 30 volunteers. Besides her own team, she also managed to interest other Shell teams to join in to create a bigger impact - the Real Estate team and Graduates community also joined her for her last 2 quarterly events. Impact on the charity beneficiary this has brought about has also been significant - instead of ten sponsored children, they are now able to sponsor up to 30 children, with the additional manpower.