Latest Updates & Guidance for COVID-19 (Coronavirus Disease 2019)

Last updated: 22 May 2020

Summarising the latest advice, support and guidance from official sources on COVID-19 for your business, your employees and you. 

When communicating guidance and updates internally to employees, the Chamber recommends considerate use of language and terminology and the need for sensitivity across all cultures. 
 

THE CURRENT
COVID-19 SITUATION IN SINGAPORE

     

Information (links)

Last Updated

Highlights

Source

Dashboard: Official Update of COVID -19 Situation in Singapore Live  

   MOH

Singapore's COVID-19 testing strategy 27 Apr 2020 Singapore currently has the capacity to test up to 8,000 people per day.     MOH
Singapore COVID-19 Symptom Checker   Suggests preferred care options based on age, recent travel history, people you may have been exposed to, and the symptoms you are having. This website does not collect personally identifiable data.    MOH
Subscribe to the official gov.sg COVID-19 WhatsApp updates      
Emergency Help for British People  

 

24hr emergency consular assistance +65 6424 4200

 

 
Singapore's Safe Nation phased recovery plan 19 May 2020 From 2 June 2020, Singapore will enter Phase 1 of the post-circuit breaker recovery process from COVID-19. Visit our updated summary of the Safe Nation phases for the latest details.  
Safe Management Measures for workplaces as they reopen 9 May 2020

As businesses begin to reopen, the MOM will enforce a series of Safe Management Measures which must be put in place.

For full details of appropriate Safe Management Measures for various workplace settings, click here.

  1. Implement a detailed monitoring plan 
  2. Appoint Safe Management Officer(s) (SMO). The duties of the Officer(s) include:
    1. Coordinating implementation of Safe Management Measures
    2. Conducting inspections and checks
    3. Remedying non-compliance
    4. Keeping records of inspections and checks
  3. Where employees can perform their work by telecommuting from home, the employer must ensure that they do so.
    1. Measures could include reviewing the work processes, providing the necessary IT equipment to employees and adopting solutions that enable remote working and online collaboration. 
    2. Conduct all internal and external meetings between employees and with suppliers/contractors virtually where possible
    3. No activities with close and prolonged contact
    4. Special attention should be paid to vulnerable employees 
  4. For job roles or functions where employees cannot work from home, such as frontline operations, manufacturing production, and fieldwork at construction sites, shipyards or plants, employers must ensure the following precautions are in place prior to resuming operations:
    1. Stagger working and break hours
    2. Implement shift or split team arrangements
      1. There must be no cross-deployment or interaction between employees in different shifts, teams or worksites, even outside of work.
      2. If cross-deployment cannot be avoided (e.g. due to the nature of the job), additional safeguards must be taken to minimise the risk of cross infection (e.g. systems are in place to ensure no direct contact with the cross-deployed personnel).
    3. Minimise need for physical touchpoints
  5. In the situation that physical interaction is required in the workplace, precautions should be taken to ensure clear physical spacing of at least 1 metre between persons at all times through the following:
    1. Employers must demarcate safe physical distances (at least 1m apart) at the workplace premises with visual indicators or through physical means (e.g. high barriers between workstations, relocation of workstations, meeting room seats). 
    2. If there is a critical need for physical meetings to proceed, employers should limit the number of attendees and shorten their durations.
    3. Employers who are service buyers should also require their suppliers/contractors to implement similar safe distancing measures, so that operations and business interactions with these suppliers/contractors are kept safe. 
    4. Employers with frontline or customer-facing operations should adopt the queue management measures recommended by Enterprise Singapore (ESG) to reduce physical interactions between service staff and customers as well as amongst customers. 
    5. The monitoring and enforcement of safe distancing could be aided by appropriate technology (e.g. CCTVs, video analytics) where possible.
  6. Record proximity data on phones: To help MOH to more quickly identify potential close contacts of COVID-19 patients and reduce disease transmission, employers should encourage all employees to download and activate the TraceTogether app
  7. Control access at the workplace: Employers must limit access to the workplace to only essential employees and authorised visitors. The SafeEntry visitor management system must be used to record the entry of all personnel (including employees and visitors) entering the workplace.
  8. Wearing of masks at the workplace: Employers must ensure that all onsite personnel, including employees, visitors, suppliers and contractors, wear a mask and other necessary personal protective equipment at all times at the workplace, except during activities that require masks to be removed.
  9. Observing good personal hygiene: Employers should encourage their employees to observe good personal hygiene, e.g. wash their hands regularly and refrain from touching their face.
  10. Step up cleaning of workplace premises
  11. Provision of cleaning and disinfecting agents at the following areas:
    1. Cleaning agents (e.g. hand soap, toilet paper) must be available at all toilets and hand-wash stations.
    2. Disinfecting agents (e.g. hand sanitisers) must be installed at all human traffic stoppage points within the workplace, such as entrances, reception areas, security booths and lift lobbies.
  12. Conduct regular temperature screening and declarations for all onsite employees and visitorsEmployers must keep declaration records for all employees and visitors for at least 28 days for inspection purposes.
  13. Adherence to travel advisories
  14. Ensure employees do not clinic-hop and guard against incipient outbreaks
  15. Management of unwell cases: An evacuation plan must be prepared for unwell or suspected cases, as well as for other onsite personnel.
    1. Any employee who is feeling unwell or showing symptoms of illness should report to his employer, leave the workplace and consult a doctor immediately, even if symptoms may appear mild. Employers must track and record these cases as part of Safe Management Measures.
    2. For incapacitated or unconscious individuals, employers must clear the area of other personnel and administer aid immediately. Employers should call 995 for an emergency ambulance to ferry them to the nearest hospital.
  16. Management of confirmed cases: A follow-up plan must be put in place in the event of a confirmed case. Upon being notified of a confirmed case, employers must adopt the following precautionary measures:
    1. Immediately vacate and cordon-off the immediate section of the workplace premises where the confirmed case worked. There is no need to vacate the building or the whole floor if there had been no sustained and close contact with the confirmed case; and
    2. Carry out a thorough cleaning and disinfecting all relevant on-site areas and assets that were exposed to confirmed cases, in accordance to NEA guidelines.
mom
Travel Restrictions 28 Apr 2020

The Ministry of Health recommends to defer all travel abroad. If you/your employees choose to travel and the traveller is holding a work pass, the company/sponsor must apply for Re-entry approval and this be granted before the person attempts to re-enter Singapore, otherwise they and their dependents may have their passes revoked and be sent back to their country of origin. Approval is being given only in rare circumstances.

All inbound travellers will have to serve a Stay Home Notice (SHN) for 14 days and must complete a health declaration. They will be allocated a room at a hotel designated by the MOH. Any traveller on a long term pass who travels from 27 March onwards and displays symptoms within 14 days of their return will not receive subsidised medical care at hospital, full charges will apply.

   MOH

SUPPORT FOR BUSINESSES

     
Chamber Summary of Financial Support Updates 5 May 2020 Download our guide to support made available for businesses and available by the Singapore Government. Includes compiled information from the Resilience and Solidarity Budgets and at-a-glance information on measures applicable to companies with less than 30% local shareholdings.  bcc
Asked & Answered: Your COVID-19 Questions Answered by the Singapore Government 2 Apr 2020 Members' FAQs with responses provided by the relevant Singapore Government agencies. Responses were provided prior to the Circuit Breaker measures announcement.  bcc
Guide on Business
Continuity Planning for
COVID-19
1 Apr 2020   esg

Advisory on retrenchment benefit payable to retrenched employees as a result of business difficulties due to COVID-19

20 May 2020   mom

Summary of business support measures offered by governments in Enterprise Singapore's overseas markets

4 May 2020   esg
DIT Information for UK Businesses in Asia affected by COVID-19 20 May 2020    dit

Inter-agency advisory on supporting mental well-being of workers under COVID-19 work arrangements

24 Apr 2020 Jointly issued by MOMMSFAIC, IMH and NCSS.  
Advisory on salary and leave arrangements during Circuit Breaker 25 Apr 2020   mom
COVID-19 (Temporary Measures) Bill 1 Apr 2020

The measures will cover relevant contractual obligations that are to be performed on or after 1 February 2020, for contracts that were entered into or renewed before 25 March 2020. The Bill will cover the following contracts:

a) Leases or licences for non-residential immovable property (e.g. lease for factory premises);
b) Construction contract or supply contract (e.g. contract for the supply of materials);
c) Contracts for the provision of goods and services (e.g. venue, catering) for events (e.g. weddings, business meetings);
d) Certain contracts for goods or services for visitors to Singapore, domestic tourists or outbound tourists, or promotion of tourism (e.g. cruises, hotel accommodation bookings); and
e) Certain loan facilities granted by a bank or a finance company to SMEs.

The Bill will prohibit a contracting party from taking the following legal actions against a non-performing party:
a) Court and insolvency proceedings;
b) Enforcement of security over immovable property as well as movable property that is used for the purposes of business or trade;
c) Call on a performance bond given pursuant to a construction contract; and
d) Termination of leases of non-residential premises.

minlaw
Tripartite Partners Update Advisory on Managing Excess Manpower and Responsible Retrenchment in view of COVID-19 11 Mar 2020   mom

THE CURRENT COVID-19 SITUATION IN THE UK

     
Coronavirus (COVID-19): what you need to do   Advice for those in the UK  
NHS Advice     nhs

THE CURRENT GLOBAL COVID-19 SITUATION

     
World Health Organisation updates     who